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"Execs own budgets, so they can self approve," he says. Pickering got a Mac as a condition of his employment. The latter is on the road all the time and carries a Macbook Air for its convenience and computing power.
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Web developers need Macs to test code on a variety of browsers you can't run Safari or Firefox on a Windows machine because the Mac OS can't be virtualized, at least not legally.Īt AAA Allied Group, top executives have Macs: the vice president of marketing, vice president of membership, executive vice president of travel. Graphics departments need Macs because critical apps such as Adobe Creative Suite simply don't run well on Windows. Some employees really do need Macs to get their job done. One of the most common responses to Mac requests is, "Why do you need one?" It's a looming hurdle that discourages many employees from even asking for a Mac. "You won't need desktop virtualization anymore." Do You Really Need a Mac? "But the advent of Office 2010, including native Outlook on the Mac, will be game changing," Pickering says. Mac users don't want to deal with the quirks that come with Entourage, so the last virtualized Windows app is Outlook. Employees, he says, often convert to native Mac apps after a couple of months with the exception of Outlook. Pickering, though, predicts this problem will be short-lived. It gets expensive running Windows in virtualization on top of something else." "It's difficult to justify the Mac because you can't save on the licensing. It doesn't make sense to give a Mac to an employee when most of the apps will be running on a virtual machine. Add to that no centralized administration with Active Directory, problematic setups with network shares, email quirks and the like, and I would have to say I completely disagree that Macs are cheaper than PCs."
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The problem is that Macs often need desktop virtualization in order to run critical Windows apps, namely Office and Outlook-and this upends much of the Mac savings.Īnother reader writes: "Almost all the Macs in my company require VMware, Fusion/Parallels or WinXP with Bootcamp, which means time spent configuring and supporting the PC side of the setup, as well as constant hacks and work-arounds to get features that are a simple setup on the PC to work on a Mac. (AAA Allied Group began supporting Macs beyond the marketing department in 2009, and the number of Macs has grown to 8 percent of some 1,000 computers.) "I would like a larger percentage of Macs in the environment because users would be happier, as would my help desk because they wouldn't get the calls," Pickering says. Mac-related support issues are also nearly non-existent.
With Windows PCs, though, they are must-have software.
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On the software side, Pickering saves he saves licensing dollars on Macs because he doesn't buy anti-virus and anti-spyware software for them. "Now we're in the same ballpark on the hardware costs," Pickering says.
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Or a Macbook Pro can be used for another year.
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Cracked casings.Ī three-year-old Macbook Pro, on the other hand, can be sold on eBay or privately to the employee for $1,000. AAA Allied Group has a PC refresh cycle every three years, and a three-year-old Hewlett-Packard laptop is basically worthless.
Yet Macs make up the cost difference during those years, Pickering says. "They're not looking at depreciation or residual value because those are three or four years away." "People often only look at what's coming out of their initial capital expenditure budget," says Pickering, a self-proclaimed Mac fan since 1984. This cost difference means employees must make a compelling case to managers for a Mac-which isn't easy. His standard-issue Hewlett-Packard laptop is around $1,000, whereas a Macbook Pro starts at $2,500 plus additional costly peripherals such as a docking station. Robert Pickering, vice president of information technology at AAA Allied Group, says the upfront cost of a Mac is significant. All that stuff needs to be changed or implemented redundantly." One reader writes: "User support cost-savings are eaten up by transition costs: backup, systems management, antivirus, office software, rights management, Excel/Word/PPT macros. Mac naysayers, on the other hand, cite the high cost of Macs coupled with the overhead of having to support two operating systems.
An Enterprise Desktop Alliance survey found that Macs were cheaper in six of seven computer management categories: troubleshooting, help desk calls, system configuration, user training and supporting infrastructure (servers, networks and printer).
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